Terms of service

Last updated November 12, 2026

These terms apply when you use hometownsitecare.com, portal.hometownsitecare.com, or a booking page that Hometown Site Care runs for one of its clients. “We” means Hometown Site Care. “You” means the person or business using them.

What we do

We build a website for your business, keep it running, and provide the tools listed on our home page, such as online booking and your private portal. We build a first version for you to look at. Nothing goes online under your business’s name until you say yes.

Price and cancelling

• The plan is $99 a month.
• There is no setup fee and no contract.
• You can cancel at any time by telling us. Cancelling stops the plan and any further monthly charges.
• After you cancel, your website, booking page and portal stay online until the last day of that calendar month. Then they are taken down.

Your domain name

• If we register a domain name for your website, it is yours. We hold it in our account while you are a client so we can run your site on it.
• If you cancel, you can take it with you: tell us where, and we transfer it to a registrar account of your own. We do not charge for the transfer.
• The company you move it to may charge its own fee. The rules for domain names can also make a transfer wait up to 60 days after a name is first registered or last moved.
• A domain name you owned before you joined stays yours throughout. We only point it at your site.

Your part

• Give us accurate information about your business.
• Only give us photos, logos and wording that you have the right to use.
• Keep the mobile number and email address you sign in with to yourself. Anyone who can read their texts or emails can open your portal.
• The work you do for your own customers is between you and them. We provide the website and the booking tools, not the work.

Booking pages

A booking page takes requests for a visit. A request is not a confirmed appointment until the business confirms it. The appointment, the work and the price are agreed between the customer and that business. Hometown Site Care is not a party to that agreement.

Text messages

• Who sends them: Hometown Site Care.
• What they are: sign-in codes for the portal, booking requests and confirmations, and messages about your own site.
• How to get them: tick the box that allows texts on a form, or ask for a sign-in code.
• How often: message frequency varies. You get one text each time you ask for a sign-in code, one for each booking request, and the occasional message about your site.
• Cost: message and data rates may apply.
• To stop: reply STOP to any text. For help: reply HELP, or email hello@hometownsitecare.com.
• Mobile carriers are not liable for delayed or undelivered messages.
• Agreeing to texts is never a condition of buying anything.

Our privacy policy says how we handle phone numbers and other information.

Things outside our control

Some parts of the plan rely on Google’s own tools and rules, such as your Google listing and its reviews. If Google changes or withholds them, those parts may change or pause. We work to keep everything running, but we cannot promise that the service will never be interrupted.

Changes

If these terms change, we will post the new version here and change the date at the top.

Contact

Email hello@hometownsitecare.com, or send us a message through the form on our home page.